KOLBY AI / STANDARD FEATURE

Live Call Guidance

Real-time objection handling, suggested responses, next questions, and coaching prompts during customer calls.

Included for everyoneIndividual RepsTeamsSales CoachesBusinesses
INTERACTIVE GUIDANCE EXAMPLES

Choose a sales situation. See how Kolby responds.

Illustrative call scenarios showing a prospect conversation and the guidance Kolby can surface during a live call.

CALL EXAMPLE / KOLBY GUIDANCE
Ready

See a completely different objection get handled

Live Guidance
Live
Live Guidance
How to handle resistance
Validate first — never argue.
Redirect price to outcome.
Next best action
Ask where the biggest performance gap is right now - anchor there.

01 — Live Guidance

Contextual guidance during the call.

Kolby uses the live conversation to surface timely coaching prompts, useful responses, and suggested next steps.

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Suggested tactics for the objection being discussed

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Next-step prompts based on the conversation

02 — Objection Handling

Objection handling when it matters.

Price, timing, trust, and competitor objections can trigger relevant responses from your approved playbook.

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Recognize common objection types as they arise

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Suggestions based on configured scripts and business knowledge

Objection Handling
Live
Price Objection
Don't fight the payment - reframe the value. If the outcome was right, would the number even matter?
Competitive
Don't defend - make the cost of waiting real.
Quick Questions
Live
Look up relevant answers using your configured knowledge base.
What's our current promotion for new clients?
Fastest reframe for "we already have a solution"?

03 — Quick Questions

Quick answers without leaving the call.

Look up product information, sales scripts, policies, or relevant answers during a customer conversation.

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Access configured information without hunting through documents

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Keep key information available in one workspace