Kolby AI / Feature Detail

Ask Your Coach.

Students have questions. They can get coaching guidance when they need it.

Ask Your Coach answers questions using the coach's approved methodology, frameworks, training materials and scripts—without waiting for the next session, message or call.

01
Ask

A student describes a sales situation or asks a question.

02
Find relevant coaching knowledge

The AI draws on the configured materials and guidance.

03
Get a practical response

The student receives an explanation, example or suggested next step.

J
Ask Coach JackCoaching knowledge assistant
EXAMPLE
STUDENT
What should I say when a prospect tells me, “I need to think about it”?
J
Coach JackBased on Jack's coaching methodology

Don't fight the objection.

Slow down and find out what they actually need to think about. Ask:

SUGGESTED RESPONSE“Of course. When you say you need to think about it, what specifically are you unsure about?”

Then listen. The real objection usually comes next.

ASK YOUR COACH / SAMPLEKNOWLEDGE-BASED GUIDANCE

Illustrative example. Actual responses depend on the coach's approved materials and configuration.

When students use it

Help between coaching sessions.

Questions don't arrive on a schedule. Students can consult their coaching materials when a situation comes up.

01 / UNEXPECTED OBJECTION

A prospect says something they weren't prepared for.

02 / CALL PREPARATION

They're getting ready for an important sales call.

03 / SKILL REFRESHER

They forget how their coach teaches a particular technique.

04 / FOLLOW-UP

They need to write a message after a conversation.

05 / NEXT STEP

They're stuck and need help deciding what to do next.

Sample questions

What can they ask?

The same types of questions they bring to coaching calls, texts and training sessions.

?
Objections

“What should I say when they tell me the price is too high?”

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Call Preparation

“I'm calling this prospect in ten minutes. How should I open?”

?
Follow-Up

“They haven't responded in three days. What should I send?”

?
Closing

“They're interested but won't commit. What would you do next?”

?
Negotiation

“They want me to lower the price. How should I respond?”

?
Coach's Training

“Remind me how you teach us to handle this situation.”

Configured coaching knowledge

Built around your methodology.

Students aren't limited to generic sales tips. Ask Your Coach can be configured with the specific knowledge, examples and teaching approach you've approved.

That means the AI can ground its guidance in your coaching system. It doesn't replace your judgment, and it won't always reproduce exactly what you would say.

Coaching KnowledgeAPPROVED INPUTS
01 / SOURCEYour Methodology
02 / SOURCEYour Frameworks
03 / SOURCEYour Training & Scripts
04 / SOURCEYour Coaching Approach
→
Ask Your Coach

Guidance informed by configured coaching knowledge

For Sales Coaches

More access. Not more hours.

01

Between-Session Support

Students can revisit your guidance when questions come up between coaching sessions.

02

Fewer Repeated Questions

Give students a first place to look for answers already covered in your training.

03

Consistent Methodology

Make your approved frameworks and teaching materials accessible to more students.

Product availability

Who gets Ask Your Coach?

Sales Coaches

Included as a standard feature in the sales coaching platform.

● STANDARD

Businesses

Available as a custom feature built around business knowledge and workflows.

✦ BY REQUEST

Knowledge sources, permissions and capabilities depend on the selected configuration.