Phase 01 — Learn

Never send Kolby into a
battle of wits unarmed.

Arming Kolby with knowledge is one of the most powerful advantages you can have. The more Kolby knows about your company, the more he functions like a dangerous weapon — it sharpens his decisions, protects you from objections, and gives you leverage in every sales conversation. You move with a calmness others read as power.

The speed and quality of decisions separate those who dominate from those who merely survive. That's what Kolby does before your rep or you ever pick up the phone. Kolby understanding your company doesn't eliminate challenge — it eliminates the terror of challenge.

A rep backed by Kolby doesn't show up cold.
They show up knowing everything.

Under the hood

Three ways Kolby learns your business
before a single call happens

Every input makes Kolby sharper. The more it knows, the more precisely it guides — on every call, for every rep, automatically.

Kolby — Template Builder + Create Template
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Company
Enter company name
Industry
Insurance / Personal Lines
Business Model
B2C recurring premiums
Average Deal Size
Enter avg. monthly premium
Sales Cycle
Same-day or short-cycle after quote review and objection handling
How your team should sound on calls
Calm, trustworthy, clear, educational, not pushy, plain English, protection-first, budget-aware, never reckless.

Kolby learns your strategy before the first call

Walk Kolby through eight structured steps — your company DNA, products, brand voice, buyer personas, objections, call strategy, and compliance rules. This is where Kolby learns how you sell, who you sell to, what you sell, and exactly how your best rep sounds on a call.

Company DNA & Brand Voice

Name, industry, model, deal size, sales cycle, and how your team sounds

Products, Pricing & Differentiation

Elevator pitch, problems solved, top features, upsell paths, what makes you different

Compliance & Guardrails

Required disclosures, forbidden claims, restricted language — baked in before day one

Kolby — Buyer Personas Step 6 of 8
Persona

Homeowners needing coverage

First-time buyers, budget-conscious

Families wanting full protection

Pain Points

Fear of being underinsured

Confusion about what coverage means

Worry about high monthly premiums

Emotional Drivers
Security, peace of mind, financial protection, trust, simplicity, confidence, affordability, family protection.
Common Objections Kolby knows how to handle

I'm just looking for the cheapest option

I already have coverage

Why is this more than I'm paying now?

Let me think about it

Kolby learns who you're selling to and what stops them

Your buyer personas, their pain points, their emotional triggers, every objection they raise — and the exact scripts your best reps use to handle them. So on every live call, Kolby knows what the buyer is feeling before they even say it.

Buyer Personas & Pain Points

Who buys, what they fear, what emotional drivers move them to yes

Objections & Approved Scripts

Every objection mapped with approved responses — ready before the call starts

Call Goals & Call Strategy

What a win looks like, how long responses should be, what language is off-limits

Kolby — Knowledge Base + Upload Documents
Manage documents to enhance your AI coaching with relevant context.
Every document you upload becomes part of how Kolby guides on live calls.
PDF
Company Sales Playbook 2026.pdf
Uploaded Apr 10 · 48 pages
Active
PDF
Product Pricing & Rate Sheet Q2.pdf
Uploaded Apr 10 · 12 pages
Active
DOC
State Compliance Guidelines 2026.docx
Uploaded Apr 11 · 22 pages
Active
DOC
Top Rep Objection Scripts — Sarah M.docx
Uploaded Apr 11 · 8 pages
Active
TXT
Product Deep Dive — Full Feature List.txt
Uploaded Apr 11 · Processing...
Processing

Drop your documents in.
Kolby does the rest.

No setup. No configuration. AI-Assisted. Just upload your playbooks, pricing sheets, compliance guides, and scripts — and Kolby's AI reads every word and puts it to work on every live call automatically. The hardest part is deciding which documents to upload first.

Sales Playbooks & Scripts

Your actual playbook — the one your best rep follows — now lives in Kolby

Pricing Sheets & Product Deep Dives

Every price, every tier, every feature — Kolby knows it cold before the call starts

Compliance Guides & Legal Docs

State rules, carrier restrictions, required disclosures — never violated on a live call

Your Top Rep's Actual Scripts

Upload what your best closer uses — now every rep has access to it on every call

What this means for your performance

The difference between a rep who knows
and a rep who wings it
is the difference between closing and losing.

When Kolby knows your business inside out — strategy, buyers, objections, pricing, compliance, and every document your team has ever used — every suggestion it gives on a live call is built on that foundation. Not generic AI. Your AI.

For a VP of Sales, every rep on your floor operates from the same standard — not just the ones you personally trained. For a solopreneur, you stop winging it and start sounding like the top 1% — every single call.

Without Kolby learning first

Generic AI that doesn't know your product, your tone, your pricing, or your compliance rules. Reps improvise. Standards drift. Revenue leaks.

With Kolby fully loaded

Every live suggestion grounded in your exact playbook, your pricing, your approved scripts. From rep one to rep one hundred. Every call. No exceptions.

The compounding effect

Upload new documents, refine templates, add personas — Kolby gets sharper every single week. The more you put in, the more it performs.

How it works

Eight steps to teach Kolby
everything it needs to know

The template builder walks you through company DNA, products, buyer personas, objections, call strategy, and compliance — section by section. Pre-built industry templates give you a head start. Then the Knowledge Base takes it deeper — upload every document, playbook, and pricing sheet your team relies on. Most teams are fully loaded in under 15 minutes.

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Company DNA

Name, industry, business model, deal size, sales cycle

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Brand Voice & Selling Style

How your team sounds — assertive, consultative, challenger, educational

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Products & Services

Elevator pitch, features, differentiation, upsell paths, pricing context

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Desired Outcome & Deal Breakdown

What a win looks like, and the most common reasons deals fall apart

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Buyer Personas & Objections

Who buys, what stops them, how to handle every pushback with approved language

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Call Strategy

Call goals, response length, restricted language, required disclosures

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Compliance & Guardrails

Forbidden claims, hard stops, carrier restrictions — baked in permanently

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Knowledge Base Upload — The Big One

Upload every document, playbook, pricing sheet, and script. Kolby reads it all and uses it on every call going forward.

Next step

Ready to deploy Kolby for your team?

Get a short walkthrough and confirm fit, pricing, and rollout. We will align coaching criteria, approved language, and compliance requirements to your environment.