Live Call Routing

Every inbound call, sent to the right person. Instantly.

Your AI clone answers, qualifies, and transfers the caller to the right person on your team - no receptionist, no hold music, no dropped leads.

Set Up Routing See How It Works
INBOUND CALL
"I'm calling about a final expense quote."
→
Your AI Clone Qualifies
Asks the right questions, confirms intent and fit.
→
Transferred
📞 Routed to the Right Person
How It Works

Answer. Qualify. Transfer. No wasted calls.

Every caller reaches a real, qualified rep - automatically.

1
Kolby Answers

The call is picked up instantly - no ring time, no voicemail, no missed opportunity.

Inbound call answered in under 1 second
2
Kolby Qualifies

A few quick questions confirm intent, product fit, and urgency before anyone gets on the line.

"What product are you calling about?"
3
Kolby Transfers

The call routes to the right available rep - matched by product, team, or skill.

Routed to Final Expense Team
Why It Matters

A caller who gets the wrong rep rarely calls back.

Bad routing wastes the caller's time and yours - a wrong transfer, a cold handoff, a rep who isn't ready. Kolby qualifies before it transfers, so the right rep picks up already knowing what the call is about.

🎯
Right Rep, Every Time
Calls route by product or skill - not whoever happens to pick up.
⚡
No Dead Air
Instant answer, instant qualification - callers never sit on hold.
📈
Higher Close Rate
Pre-qualified calls land on reps who can actually close them.
FAQ

Common Questions

How does Kolby know who to transfer the call to? +
Based on the answers to its qualifying questions, matched against the routing rules you set - by product, team, or rep availability.
What happens if no rep is available? +
Kolby can offer a callback time, take a message, or route to the next available rep - configurable per campaign.
Does the rep see any context before the call transfers? +
Yes - the rep gets the caller's answers and intent before picking up, so there's no cold handoff.
Can I set up multiple routing rules for different products? +
Yes - routing can be configured per template, so each product line sends calls to the right team.

Never let a call reach the wrong desk.

Live Call Routing is included on every plan. See what fits your team.

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