Receiving · Live Transfer Calls

Every transfer.
Every product.
Always ready.

The moment a live transfer hits your line, Kolby is already on your screen. The right questions. The right answers. The right close - for every insurance product, every time.

Any
Insurance
product
Live
AI on every
transfer
Every
Call scored
& reviewed
Live Transfer In Progress
How It Works
1
Transfer company qualifies the prospect and dials your Number.
2
You pick up. Prospect is already on the line. Already warm. Already interested.
3
Kolby is live on your screen - product knowledge, objection handling, next steps. Everything you need, exactly when you need it.
4
Call ends. Kolby scores your performance and shows you exactly what to do better next time.
The Shift Is Happening

Join the wave of agents
dominating live transfers
with Kolby.

Every week more sales professionals are joining Kolby AI and never going back. Their close rates are up. It pays for itself. They stop losing deals they should win.

Kolby AI Live Transfer System

Built for live transfers

Everything you need
in one system.

From the moment the call hits your number to the grade you get when it ends - this is a complete AI coaching system designed to make you perform better.

What you get
Star Feature
The Main Event
Kolby - Live on Every Transfer

Give your transfer company one number. The moment a call lands, Kolby is live on your screen - objection handling, close guidance. Prospects talk to a sales professionals who is great at selling value.

Others alone
$100+/mo
Included in Kolby
📈 Star Feature
After Every Call
Post-Call Analysis & Performance Grading

Every transfer graded. Every pattern identified. What you said that won the deal. What you said that lost it. Most agents make the same mistakes for years. You will never make one twice.

Others alone
$200+/mo
Included in Kolby
📚
Knowledge Base

Upload every product you sell. Every carrier. Every rate sheet. Every objection you have ever heard. Kolby learns it overnight and surfaces exactly what you need the moment a transfer lands - regardless of the product.

Works across all insurance products
📄
Call Templates & Playbooks

Build your perfect teammate with context. Give Kolby specifics about your product, discounts, compliances, bundles and more. Kolby combines it with intelligence in real time.

Your playbook. Every call.
If you built this stack yourself
  • Real-time guidance (Balto)$100+/mo
  • Transcription (Gong Foundation)$108–$133/mo
  • Training platform (SalesHood)$45–$70/mo
  • VoIP / Dialing (Dialpad)$15–$45/mo
  • Post-call analytics (Gong bundle)$200–$250/mo
Total per user, per month
$468–$598
Annual contracts. Hidden fees. Multiple logins.
The Old-School Way
  • Sales coaches$300–$1,000+/session
  • Sales books$15–$30 each
  • Online courses$500–$2,000
  • Seminars & workshops$500–$3,000+

Kolby costs a fraction of the old-school way — and it's with you 24/7, yielding better results.

A comprehensive AI sales coaching system

Kolby sits on top of your CRM to maximize sales performance. Click through the sidebar to see exactly what it does for your performance.

Dashboard Live Call Outbound Call Your Call Summary Team Call Summary Call Summary Performance Power Dialer Outbound Campaigns Objection Wins Training Training Management Playbook Win Review Que Script Gaps Templates Knowledge Base Winning Responses Integrations Calendar Bookings

Your Game Plan

See your calls, your score, and your trend the second you log in. No more guessing where you stand.

Coached In Real Time

The AI listens to every word live and feeds you the exact line to say next. You never go into a call blind.

Dial With Context

Pick a script, pull the number, and Kolby briefs you on who's on the other end before you dial.

Every Call Scored

Full transcript, breakdown, and a score on every call — so you know exactly what worked and what didn't.

See The Whole Floor

Every rep's calls, ranked and scored, in one view. Managers stop guessing who's carrying the team.

Team Numbers, One Screen

Calls used, minutes, and average score across your whole team, tracked automatically.

Dial Faster, Not Harder

Load a list, hit go, and Kolby keeps you moving lead to lead without the dead air.

Run Campaigns At Scale

Book meetings across your whole team's calendars from a single admin view.

Turn Objections Into Data

Every objection your reps beat gets logged, scored, and turned into a repeatable win.

Practice Before You Dial

Run live simulated calls against an AI prospect and watch your score climb before it counts.

Set The Bar

Managers decide what training is required before a rep ever picks up the phone.

Steal What's Working

The exact lines your top closers use to win objections — ready to borrow on your next call.

Approve The Winning Line

When a rep goes off-script and wins, you approve it — and it goes straight into the AI's coaching.

Find Where The Script Breaks

See exactly where your current script is losing, before it costs you the deal.

Build Your Own Playbook

Create and edit call scripts by product, objection, and market — built around how you actually sell.

Arm The AI With Answers

Upload your docs and let Kolby answer product questions on the call, in real time.

Bank Every Win

Every response that closed an objection on a won call gets saved and reused automatically.

Plug Into What You Already Use

Connect your CRM and meeting platform so call data logs itself — no manual entry.

Book It Automatically

Positive calls turn into booked meetings on your calendar without you lifting a finger.

The Real Cost of Losing a Live Transfer

A poor performance doesn't cost you once.
It costs you twice.

Every live transfer you don't close is a double loss.

01
You paid for the call.

Live transfers aren't cheap. Depending on the product - agents are paying $45 to $200+ per transfer. That money is gone the moment you pick up the phone. Whether you close or not.

02
You didn't earn the commission.

The prospect was qualified. They were warm. They were expecting to buy. The commission you lost can range from a few hundred to several thousand dollars - depending on the product and the policy.

The Double Loss

A missed transfer isn't just a lost sale. It's the cost of the lead plus the commission you should have made. Every single time you don't close, you're paying for the privilege of losing.

2X
The cost of every miss

The average agent closes 12% to 20% of their live transfers. Top performers close 25% to 35%. That gap is worth more than most agents make in a month. Kolby is designed to close that gap.

When Transfers Don't Close

Sometimes it's the lead. Most times, it's what happens on the call.

The prospect was qualified. They were ready to talk. Here is what gets in the way - and exactly where Kolby steps in.

📖
Product knowledge under pressure

Insurance agents sell across multiple products - No one has every product memorized perfectly. Kolby is your knowledge base, live on the call.

Kolby → Live product intelligence
💪
Objections that stall the close

“Let me think about it.” “I need to talk to my spouse.” “I'm not sure right now.” Every closer hears these. Top closers have the rebuttal ready before the prospect finishes the sentence. Kolby makes sure you always do too.

Kolby → Real-time objection handling
Delays that kill momentum

Fumbling through rate sheets. Navigating a CRM mid-call. Pausing to look something up. Every second of silence costs you the deal. Kolby keeps the conversation moving so you never lose the prospect to dead air.

Kolby → Instant answers, no delays
The difference between a 12% close rate and a 30% close rate is what the agent does on the call consistently. How they handle the objections. Kolby gives every agent elite sales skills - live, on every call.
+18%
Close rate difference
Average Agent
12–20%
Close rate on live transfers
Pauses to look up product details mid-call
Gets stalled by objections and can't recover
Too much Pitching. Not enough listening.
VS
Top Closer with Kolby
25–35%
Close rate on live transfers
Builds instant trust and momentum
Kolby surfaces every relative product value detail in real time
Every objection met with confidence.
+15%
Average close rate
increase with Kolby
$0
Extra leads needed
to make more money
Day 1
When Kolby starts
working for you

The top closers in your market are not smarter than you. They have just had more reps, more coaching, and more feedback. Kolby gives you all three - on every call, from day one. The gap closes the moment you pick up the phone.

Kolby Lives on Your Call

The transfer lands.
Kolby is already listening.

The moment your Kolby Number rings, your screen comes alive.

1
No integration needed. Works automatically.

The provider dials your number. Your phone rings. The prospect is already on the line - and so is Kolby. No delays.

2
Kolby goes live the moment you answer

Your screen activates instantly.

This is where the gap closes →
3
Real-time guidance through the entire call

Every objection flagged. Every next step surfaced. Kolby listens and feeds you the right move - before the moment passes.

4
Call ends. Kolby grades you.

Full transcript. Performance score. Exactly what you did right and exactly what cost you the deal - so the next transfer goes even better.

Live Transfer Flow
📞
Prospect
Customer
🏆
Provider
Lead Provider
Kolby
Kolby AI
📈
You
AI
You
Watching the transfer flow...
Kolby Live on the Transfer

The objection hits.
Kolby already has
the answer.

Pick a scenario your prospects throw at you every day. Watch Kolby guide you through it in real time -the right move, the right words, right when you need them.

Pick a scenario
Scenario 01 — Auto Insurance
"I already have insurance with State Farm. I've been with them for 12 years. I'm not switching."

Loyalty objections feel solid but they're almost always based on assumption. Kolby doesn't fight the loyalty - it creates curiosity about the number. One question is all it takes.

01
Respect the relationship. Never attack their current carrier - ask about the rate.
02
Create curiosity. Long-term customers are usually overpaying. Plant that seed.
03
Make a comparison risk-free. Two minutes. No obligation. Just a number.
Live Transfer — Kolby Active
Live
Ready
Scenario 02 — Final Expense
"I need to think about it. This is a big decision and I don't want to be pressured into anything today."

The stall on final expense is almost always fear, not indecision. Kolby slows the call down, validates the emotion, and brings it back to the one thing that matters — the family left behind.

01
Validate immediately. They're right — this is important. Agree before you close.
02
Find out what they're thinking about. Fear of cost? Coverage? Medical questions?
03
Bring it back to the family. The only thing worse than the cost is leaving nothing behind.
Live Transfer — Kolby Active
Live
Ready
Scenario 03 — Home Insurance
"My mortgage company handles my insurance through escrow. I can't just change it."

A common misconception that kills deals before they start. Kolby corrects the confusion calmly, educates without condescending, and shows them exactly how simple the switch actually is.

01
Never make them feel dumb. This is a common misunderstanding — normalize it fast.
02
Clarify the escrow relationship. The mortgage company pays the bill. You choose the carrier.
03
Make the switch feel effortless. Kolby handles the lender notification. One call.
Live Transfer — Kolby Active
Live
Ready
Scenario 04 — Life Insurance
"I'm healthy. I don't really need life insurance right now. Maybe when I'm older."

The most expensive objection in life insurance. Kolby flips the logic — healthy is exactly when you buy, not when you wait. The rate they get today is the rate they lock in for life.

01
Agree that they're healthy. That's the point — healthy people get the best rates.
02
Show what waiting costs. Every year older means a higher premium — locked in for life.
03
Make today the smart move. This isn't about needing it now. It's about locking in now.
Live Transfer — Kolby Active
Live
Ready

You bring the voice.
Kolby brings the intelligence.

Kolby helps you shift your focus from making a sale to solving the caller's problem - on every single live transfer.

Operate less like someone reading a script.
and more like a trusted advisor they already trust.