Ground-breaking features designed to empower your confidence.

Every call is an opportunity. Kolby makes sure you don’t waste one.

Win the call. Change the outcome. Change your life.

Kolby features are uniquely developed to overcome five selling obstacles: No need. No money. No hurry. No desire. No trust.

Kolby is fluent in over 70+ languages — live.

🇺🇸 English
“It’s too expensive.”
Kolby: “What if I showed how it saves more than it costs?”
🇪🇸 Español
“Está muy caro.”
Kolby: “¿Y si te muestro cómo se paga solo con una venta?”
🇫🇷 Français
« C’est trop cher. »
Kolby : « Et si on voyait ensemble le retour sur investissement ? »
🇩🇪 Deutsch
„Zu teuer.“
Kolby: „Lass mich dir zeigen, wie es sich selbst finanziert.“
🇮🇹 Italiano
“È troppo costoso.”
Kolby: “E se ti mostrassi che ti fa guadagnare di più?”
🇧🇷 Português
“Está caro.”
Kolby: “Posso provar que o retorno é maior que o investimento.”
🇯🇵 日本語
「高すぎます。」
Kolby: 「投資以上の価値を示しましょう。」
🇨🇳 中文
“太贵了。”
Kolby: “让我告诉你它带来的收益。”
🇮🇳 हिन्दी
“बहुत महंगा है।”
Kolby: “अगर मैं दिखाऊँ कि यह कमाई बढ़ाता है?”
🇸🇦 العربية
“إنه غالي جدًا.”
Kolby: “ماذا لو أوضحت لك كيف يعوض التكلفة؟”

Kolby does the work of several teammates

When you hire Kolby you get a transcriptionist. A tone reader. A world-class coach. A confidence builder. A closer. A product expert and more.

In-Call Coaching

LIVE

Overview and next steps

Duration
08:15
Sales Temperature
Cold — customer focused on lowest rate and dismisses add-ons.
Preferred Tone
Professional / Clear
Next Best Action
Acknowledge desire for low rate; reframe risk of reducing liability coverage.
Key Objections
Wants quick solution and minimum coverage.
Value Drivers
  • Lowest possible premium
  • Simple, no-coverage options
  • Quick resolution
Urgency Factors
  • Recent premium increase
  • Wants decision today

Call Transcription

LIVE
  • Sales Rep

    Perfect. On teachers’ discount between that and home ownership, we can bring your premium down without skipping protection.

  • Sales Rep

    I see 100/300 liability and collision. We can keep protection while balancing affordability.

  • Customer

    I don’t want extras. Just give me the cheapest you can find.

  • Sales Rep

    Totally hear you on savings. Smart path is discounts like home + auto bundle so you save without exposing yourself to big out-of-pocket risk.

With Kolby by your side, your confidence to handle objections will drastically increase.

When customers push back, Kolby is there to provide you with the right words at the right moment.

LIVE

Objection Handling

Latest AI responses to objections

  • Price
    I completely understand wanting to keep costs as low as possible, Steven. However, dropping liability limits and uninsured motorist coverage could leave you exposed to significant risks. Let me explore options that balance affordability with the protection you need.
  • Personal Situation
    Thanks for sharing that, Steven. As a teacher, your time matters— and I want to make sure your insurance works just as hard for you. Homeownership and your excellent credit can qualify you for discounts many people don’t realize they’re eligible for.
  • Price
    What sets us apart isn’t just the savings, it’s the value you receive for your premium. We tailor coverage so you’re not paying for things you don’t need—while still protecting you against risks that could cost far more down the line.
Sales professional on a call

Kolby grades every call

Kolby will always give you a grade for your overall performance on each sales call. He breaks down what you did well and what you need to improve before the next call.

SECTION 1 — 85 / 100

Needs Discovery

85

Strengths

  • Used customer’s name effectively in the greeting.
  • Established a warm and confident tone early in the call.
  • Acknowledged the customer’s busy schedule and desire for simplicity.

Issues

  • Could have asked a follow-up question to build more rapport.
  • Missed an opportunity to empathize with frustration about rising premiums.
SECTION 2 — 78 / 100

Product Presentation

78

Strengths

  • Framed value clearly with concrete examples.
  • Aligned features to stated priorities.

Issues

  • Too feature-heavy—trim to essentials.
  • Add a brief benefit recap before next step.
SECTION 3 — 91 / 100

Closing & Next Step

91

Strengths

  • Clear ask with time-boxed follow-up.
  • Confirmed decision criteria before proposing the close.

Issues

  • Missed chance to restate value vs. cost in final sentence.
SECTION 4 — 83 / 100

Upselling & Opportunity Recognition

83

Strengths

  • Spotted natural upsell opportunities during coverage discussion.
  • Positioned add-ons as logical extensions of the customer’s needs.
  • Created urgency by connecting upsells to cost-savings bundles.

Issues

  • Could have reframed upsells as “protection” instead of “extras.”
  • Missed chance to link the opportunity to customer’s long-term goals.
SECTION — 88 / 100

Objection Handling

88

Strengths

  • Defused price pushback with value reframes.
  • Matched tone to buyer’s energy; never defensive.
  • Used proof points and stories to rebuild confidence.

Issues

  • Could have confirmed the root objection before responding.
  • Missed a final check: “Does that address your concern?”
WEEKLY SUMMARY

Overall Performance

84

Strengths

  • Consistent discovery quality across calls.
  • Higher close rate on calls with next-step confirmation.

Issues

  • Drop-off during pricing—needs tighter value recap.
  • Inconsistent follow-up timelines after verbal yes.
FOCUS PLAN

Key Improvement Areas

3

Practice This Week

  • Ask one deeper follow-up on each pain point.
  • 30-sec benefit recap before any price talk.
  • End every call with a dated next step.

Watchouts

  • Avoid feature stacking—stay with the buyer’s priority.
  • Don’t skip confirming agreement after handling an objection.
LANGUAGE INSIGHTS

Message Distribution

Top

What Landed

  • “Protect your savings from one bad day.”
  • “Bundle: more coverage, less cost.”
  • “Here’s how we keep your choice flexible.”

Retire / Rework

  • Overly technical policy jargon without context.
  • “Trust me”—replace with data or a short story.

Kolby keeps a running total of all your calls

The goal is to help you strive to get better and push you towards greatness.

Total Calls

13

Avg 13.6 duration

Average Score

67.9/100
Rising

Best Score

91

Lowest 47.8

Excellent Calls

3

23% of calls

Increase your score. Increase your revenue.

Kolby turns selling into a competition and makes getting better fun! Run contests. Leadership Boards. Celebrate top performers. Highest score of the day -Bragging rights - team prizes, maybe even tickets to the Knicks game. Reps naturally start pushing themselves to climb higher. Energy runs through the office. Revenue increases.

Raise the score, raise the profits.

Hire Kolby Today

Kolby's benefits are unmatched

You can spend thousands of dollars on sales tools, seminars, or coaches and it still does not equate to the benefits you receive from Kolby.

In-Call / Live Tools

Action — what Kolby does

  • Live Transcription
    Instant written record of every word.
  • Objection Handling
    Suggested rebuttals & value points in real time.
  • Live Research
    Competitor intel, product facts, definitions on the fly.
  • CRM Notes Auto-Capture
    Coming soon!
  • Reminders & Nudges
    Prompts during the call to ask critical questions.
  • Scripts & Talk Tracks
    Tailored lines delivered in-moment.
  • Mobile Friendliness
    Make deals happen on the move.
  • Definitions Glossary
    Instant explanations for client terms.
  • Fun Facts & Rapport
    Light data to connect with prospects.
  • Tone Reader
    Flags mood shifts, excitement, hesitation.
  • After-Call Coaching Trigger
    Auto-prompts learning modules post-call.
  • Scorecards & Ratings
    Quantitative review of performance.
  • Searchable Call Library
    Find past examples & wins instantly.
Mindset & Feelings

Mental — how you feel

  • Prepared
    Always ready with info, no surprises.
  • Confident
    Know objections are covered.
  • Focused
    Less distracted by notes or admin.
  • Calm Under Pressure
    AI safety net in high-stakes calls.
  • Motivated
    Support reduces burnout.
  • Empowered
    Solo rep feels like they have a team.
  • Efficient
    Mental relief from admin burden.
  • Professional
    Polished, backed by AI intelligence.
  • Respected
    Prospects see expertise.
  • Confident in Retention
    Follow-ups stay on track.
Coaching & Growth

Educational — what Kolby teaches

  • After-Call Coaching
    Personalized feedback after every call.
  • Objection Libraries
    Pattern recognition across industries.
  • Pattern Analysis
    Learns phrases that close faster.
  • Performance Dashboards
    See growth over time.
  • Benchmarking vs Peers
    See where you stand.
  • Confidence Conditioning
    Loop: perform → learn → perform.
  • Industry Knowledge Expansion
    Nuggets delivered call by call.

Kolby prepares you for both sides of the ball.

Kolby wants you to master both offense and defense. Offense is driving the call forward with confidence. Defense is reading the room and neutralizing objections. Miss on either side, and it shows up in your bank account.

live

Offense

  • Live Transcript

    Every word is captured so you never miss a detail.

  • Objection Handling

    Dominate pushback. Kolby flips objections into opportunities to protect the deal.

  • Value Drivers

    Kolby helps you stay locked in on what buyers actually care about.

  • Uploaded Documents

    Upload cheat sheets for you and Kolby to remember. Insider information, key notes, scripts.

  • Recommended Tone

    Kolby knows when to be aggressive and when to land softer for more impact.

  • Rapport Builder

    Kolby turns buyers into friends that only want to do business with you.

  • Recommended Close

    Finish strong. Kolby helps you form the right words to ask for the business.

  • Next Best Action

    Never stall. Kolby keeps you one step ahead to drive the call toward a decision.

live

Defense

  • Key Objections

    Kolby lists the key pushbacks to overcome so you can respond with confidence.

  • Urgency Factors

    Kolby knows what's urgent and what's sensitive to buyers and responds accordingly.

  • Sales Temperature

    Kolby lets you know when to press or pace based on the customer’s tone or emotions.