Own the experience
Deliver a premium, branded AI experience to agents and executives. Credit for performance stays with you.
White-Label Kolby for Enterprises
Run Kolby under your brand across inbound or outbound teams. Your agents get real-time coaching and full transcription; your leaders get revenue lift—without adding new systems or downtime.
What does “white-label” mean here?
White-label means Kolby powers the AI behind the scenes while your company’s name, logo, and colors stay front-and-center across the experience. To your agents and stakeholders, it’s your intelligence layer.
Teams see: Your brand, your portal, your dashboards and exports.
Behind the scenes: Kolby listens, coaches in real time, transcribes every word, and surfaces insights automatically.
Why enterprises choose white-label
Enterprise-grade branding, measurable lift, and zero disruption to your stack.
Faster adoption
Familiar branding reduces training overhead and boosts trust and usage across teams.
Security & controls
SSO/SAML, role-based access, audit history, configurable retention, and data isolation per business unit.
Real-time improvement
Live guidance for objections, compliance, and next best actions—measurably improving outcomes.
No new systems
Kolby runs alongside your dialer/phone stack. No migrations or downtime to deploy.
Proof in the data
Every call is transcribed and scored. Leaders get dashboards and trend insights out-of-the-box.
How rollout works
1
Discovery
Confirm flows, branding, users, security, and success metrics. Choose White-label or “Powered by Kolby”.
2
Brand setup
We apply your logo, colors, and naming across the agent and leader experience.
3
Activation
Kolby attaches to live calls; coaching begins immediately with your existing phone stack.
4
Pilot & QA
Short pilot on select teams to tune guidance and confirm measurable lift.
5
Scale up
Roll out by queue or business unit with dashboards, scorecards, and insights.
6
Ongoing improvement
Kolby adapts to objections and outcomes so performance keeps climbing.
Common questions
Is the +$0.10/min white-label charge always the same?
Yes. Regardless of your negotiated enterprise minute rate, white-label adds a flat +$0.10 per guided minute. It’s easy to forecast and matches your actual usage.
Do we need to move agents to a new tool?
No. Kolby runs alongside your current dialer/phone stack. Agents get guidance in real time without changing systems.
What about security and compliance?
SSO/SAML, role-based permissions, audit logs, encryption in transit/at rest, configurable retention, and data isolation per unit are available.
Can we start small?
Yes—start with a pilot team, verify lift, then expand by queue or business unit. Billing simply follows minutes used.